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When will upgrade kick in? - Hunt and Jump Forum - Mesa
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When will upgrade kick in?
  • WalywoohooWalywoohoo
    I just purchased the trial upgrade, because I wanted that extra pasture haha! When will it activate?
  • AmmitAmmit
    It can take up to an hour sometimes if PayPal is being particularly slow. If it has been longer than that send me a PM with the email address you use for Paypal and I will look it up for you. :)
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her
  • WalywoohooWalywoohoo
    Ok thanks so much!
  • WalywoohooWalywoohoo
    It's been about an hour and a half, and isn't an emergency, but I'm hoping to get a few horses in the pasture before tonight, as I have several herd helpers I want to use :P
  • AmmitAmmit
    I removed your post to hide your private information. :)
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her
  • AmmitAmmit
    The reason it did not work is that you were logged into CandyC, not this account. It activated right away on that account.
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her
  • WalywoohooWalywoohoo
    Oh, no! I thought I double checked that it was for this account; the other one was already upgraded. I added this account because I wanted to be more focused in my breeding; the CandyC is just collecting any horses I thought were pretty haha! I guess there's no way to cancel the other, or switch to this account?
  • AmmitAmmit
    Sorry. For normal purchases we can but because it is a package with so many things I can't really do that. :(
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her
  • WalywoohooWalywoohoo
    I totally understand. Thanks anyway!
    If I want to, can I add it to this account, or no because it's a one time thing?
  • AmmitAmmit
    Once per account, so you can totally add it to this one as well. :)
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her
  • WalywoohooWalywoohoo
    All right. I'll see if I'm willing to spare another $2 :-)) :-))
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