X
HGG Community Forums
Log In to HorseGeneticsGame
HGG Community Forums
Join our discord server!
Howdy, Stranger!
It looks like you're new here. If you want to get involved, click one of these buttons!
Categories
- All Discussions9,501
- Announcements691
- HAJ Discussion8,513
- ↳ New Member Introductions28
- ↳ Help Me Out946
- ↳ Horses for Sale and Auction2,711
- ↳ Breeding Ads and Sales1,058
- ↳ Herd Helpers1,941
- ↳ Bug Discussion9
- ↳ Repair Log0
- General Discussion297
- ↳ Saddle Sisterhood16
- ↳ Games, Contests and Giveaways104
- ↳ Genetics65
In this Discussion
- Ammit August 2021
- ConfluenceRanch August 2021
- Katieb August 2021
- rachrobe August 2021
- s156306 August 2021
Purchased an additional barn... missing?
-
How long does it take for it to show up on my account?
-
Hmmm....it should show up right away. Have you signed all the way out of the game and back in again? (Go to the very bottom of the menu on the left side of the screen and click Log Out)
Also, did you buy it with real money or with IVs?
ConfluenceStable- HJ1 ID#235298 * ConfluenceFarms- HJ2 ID#1998 * ConfluenceRanch- HJ3 ID#15 -
You can look at your IV transactions by going to Member Home, then scroll down, then the IV Transactions tab if you bought it with IVsID:3258
Mesa: rachrobe / Bluegrass: TriedandTrudy
she/they -
I purchased it with real money. It’s been several hours and nothing yet!
-
Did you check your bank account to see if it went through? The actual transaction goes through PayPal, so maybe check for the receipt there. If it’s there, I’d contact Ammit.
-
It went through my PayPal! How do I contact an admin? I’m sorry I’m new
-
Guys make sure you don't recommend logging in and out for ANYTHING except fixing update activations and stall counts. Those are the only things that it helps. Nothing else.
@s156306 There is instructions on how to contact me in my signature below. I will get you sorted out. :)Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her -
Actually, I found the payment. You removed the stable id # that tells the game what account to send the barn to and put a name instead. Make sure you always leave the stable id# for purcahses. :)Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/her