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Not receiving newsletter
  • SmoothRiverFarmSmoothRiverFarm
    I receive all of the pasture emails when foals are born, but not getting the newsletter for some reason.
    SmoothRiverFarm id: 258
    Mesa Server: SmoothRiverFarm # 258
    Bluegrass Server: EquineRescue # 200159

  • VorpalaliceVorpalalice
    Are you sure you signed up for newsletters specifically? They are a bit separate.
    “But I don’t want to go among mad people,” Alice remarked.
    “Oh, you can’t help that,” said the Cat: “we’re all mad here. I’m mad. You’re mad.”
    “How do you know I’m mad?” said Alice.
    “You must be,” said the Cat, “or you wouldn’t have come here.” -Alice’s Adventures in Wonderland, Chapter 6
    Thanked by 1SmoothRiverFarm
  • AmmitAmmit
    You can manage your newsletter subscription from your home page.
    https://mesa.huntandjump.com/change_email_form.php

    If you are signed up it is being sent to you. We can not control if you get it or not beyond sending it out though. That depends on your email service. :)
    Need to contact me? Read this first.

    I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )


    she/her
    Thanked by 1SmoothRiverFarm
  • SmoothRiverFarmSmoothRiverFarm
    Thank you for the tips. My email looks correct, so I just clicked the subscribe button again. We'll see if that fixes the issue.
    Mesa Server: SmoothRiverFarm # 258
    Bluegrass Server: EquineRescue # 200159

  • Kamcdaniel3Kamcdaniel3
    If not, check your spam folder. My email server randomly marked the newsletter as spam a couple months ago and I had to go hunting for it.
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