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Account not available in the Merge Accounts Dropdown
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Both my accounts are over 3 months old (by a few days) & both are Premium. I still don't have accounts available in the dropdown to merge them. Am I doing something wrong?Building a stable without grey and with limited redbay. Focus on champagne, dun, sabino, splash, rabicano & liver.
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Hmm. I haven't merged accounts in a long time so I don't recall the exact process. Did you use the same email address to sign up for both?
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You can't merge a premium account. Causes all kinds of issues with the subscriptions.
ETA: I fixed the text to show that properly.Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/herThanked by 1LadyIssla -
Should I turn it off and let it expire for the one I want to merge into this one?Building a stable without grey and with limited redbay. Focus on champagne, dun, sabino, splash, rabicano & liver.
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Yup! Let the one you want to be "eaten" expire. Then it will be mergeable. :)Need to contact me? Read this first.
I sometimes get busy and miss things. If your private message, question, etc. gets missed please ping me so I can follow up with you. I am also always happy to explain or clarify. (HAJ does not have a customer service email, please send me a forum message! )
she/herThanked by 1LadyIssla -
Naturally it just renewed :( But glad I'm on the right track. Thanks again.Building a stable without grey and with limited redbay. Focus on champagne, dun, sabino, splash, rabicano & liver.